How many calls does the ETS customer contact centre handle each month?
The customer contact centre of ETS Group handles as many as 600,000 calls per month on average!
ETS, a strategic partner of Stan Group, provides comprehensive multimedia contact services to the market. With the next-generation contact system and a vast team of customer service professionals, ETS provides customer contact services such as 24/7 inbound and outbound calling, facilities management services, and a range of training and consultancy services. ETS is committed to offering value-added services for its clients from various business verticals, including telecommunications, banking and financial services, insurance companies and the public sector.